All orders shipped within the continental United States, Canada, the European Union and Australia are processed within 24 hours of order time, Monday through Thursday. Orders submitted on Friday, Saturday and Sunday are processed on Monday. Typically, you will receive your order within 5-10 business days after the ship date. However we try to go faster whenever possible. Most receive their cacao in 3 days or less.
Any order placed, to a destination outside the USA, Canada, the European Union and Australia is potentially subject to import duties and/or other local taxes. In all cases, the customer is responsible for all duties and taxes which may be charged upon delivery.
Keith's Cacao does not accept returns. If you are dissatisfied with your purchase, please contact us at firstname.lastname@example.org so that we can review your concerns.